Privacy Policy

Last updated: March 27, 2026

SchoolMail ("we", "our", or "the app") helps parents stay on top of school events by organizing information from school emails. This policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

Account Information

• Email address and password (for authentication)
• Email verification status

Children's Information

• Child's name, age, grade, and school name

School Email Data

• Emails forwarded to your unique SchoolMail inbox address
• Events, dates, and links extracted from those emails
• Notices parsed from school communications

Device & App Data

• Push notification token (to deliver notifications to your device)
• Notification and reminder preferences

2. How We Use Your Information

• To create and manage your account
• To receive and process forwarded school emails
• To extract and display school events and notices
• To send push notifications and daily digest reminders
• To add events to your device calendar (only when you choose to)

3. Third-Party Services

We use the following third-party services to operate the app:

• Google Firebase — authentication, database (Cloud Firestore), and cloud functions. Firebase Privacy Policy
• Google Gemini AI — processes forwarded school emails to extract event details (dates, times, titles, locations). The contents of emails you forward to your SchoolMail address — including subject, sender, body text, and any attached images — are sent to Google’s Gemini API for analysis. Email content is not used to train Google’s AI models. Google processes this data under the Gemini API Terms, which we consider to provide data protections equivalent to those described in this policy. SchoolMail will not send any email content to Gemini until you have granted explicit in-app consent, and you may revoke consent at any time in Settings → AI email processing.
• Amazon Web Services (AWS) — receives incoming emails (SES), temporarily stores raw email files (S3), and routes notifications (SNS). Raw email files are deleted immediately after processing. AWS Privacy Policy
• Expo Push Notifications — delivering push notifications to your device. Expo Privacy Policy

We do not use any analytics, advertising, or tracking services.

4. Data Storage & Security

• Your data is stored in Google Cloud Firestore, encrypted at rest and in transit
• All network communication uses HTTPS
• API calls are authenticated using Firebase ID tokens
• Data is partitioned per user — you can only access your own data

5. Data We Do NOT Collect

• Location data
• Contacts or address book
• Photos or camera data
• Health or biometric data
• Advertising identifiers

6. Data Retention & Cleanup

• Raw email files are deleted from our servers immediately after processing
• Email body text is stored alongside pending events so you can review the original message. Once you accept or skip an event, the email body is automatically removed
• Skipped events are automatically deleted after 7 days
• Past events with expired dates are automatically marked as skipped

7. Device Permissions

• Notifications — to send you reminders about school events
• Calendar — to add school events to your device calendar (only when you tap "Add to Calendar")

8. Children's Privacy

SchoolMail is designed for parents, not children. We collect children's names, ages, grades, and school names solely to organize school events for parents. We do not knowingly collect data directly from children under 13.

9. Your Rights

You have the right to:

• Access your data at any time through the app
• Delete your account and all associated data directly from the app (Settings > Delete Account) or by contacting us
• Update your children's information or preferences in the app settings
• Stop email forwarding at any time by removing the forwarding rule in your email provider

10. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes through the app or by email.

11. Contact Us

If you have questions about this privacy policy, contact us at:
support@schoolmail.app